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Quality
As a licensed home health agency, Mercy Community HomeCare goes to great lengths to maintain the highest standards of care. We uphold a strict quality program under the guidance of our Professional Advisory Committee (PAC) to ensure the quality of our in-home services.

The Mercy Community HomeCare PAC is made up of a physician, a pharmacist, a nurse, a social worker, a physical therapist and several consumers. Meeting on a quarterly basis, the PAC reviews client satisfaction surveys, assesses clinical issues and reports on key quality initiatives. The PAC's conclusions help guide our efforts of continuous progress and improvement.

Our quality assurance measures don't stop there. Since Mercy Community HomeCare provides Medicare-covered health care services to The McAuley, our quality is also monitored by The McAuley's Performance Improvement Committee. Plus, all of our staff members meet stringent state and federal requirements, as well as our own high standards for training and on-the-job performance.

By focusing on compassion, care and respect, Mercy Community HomeCare is able to deliver the quality in-home programs and services many seniors need to remain at home for as long as possible. Contact us today to find out more.

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Well done is better than well said. - Benjamin Franklin
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